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How do I redeem them? If you have received an email for a gift or a promotional code, click on the redemption link in the email to redeem your credits . Once you have redeemed the code, the credits will be added to your account.

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Some of the most common reasons banks decline payments include insufficient funds, card purchase limitations, and card security policies , among other issues. Since Udemy does not have details regarding why a payment is declined, we recommend contacting your financial institution directly.

How to request a refund from the course player