Why is my phone not picking up 5G?

If the user’s phone has moved out of the 5G coverage and enters the 4G coverage, or vice versa, the network icon will change on the phone’s status bar. Solution: This issue is caused by differences in network coverage .

For Android, go to Settings and look for Network & internet. Under Mobile Network, a list of all technologies supported will show, including 2G, 3G, 4G, and 5G . Your phone supports 5G if it is listed.

5G technically doesn’t cost extra , but it’s only in the pricier unlimited plans.

Here’s the good news: AT&T doesn’t charge extra for 5G service across its three unlimited plans . However, depending on how much you spend and what tier you select, you’ll get more or less full-speed data before AT&T starts throttling you or deprioritizing your service behind that of other users.

Check with your carrier to make sure you have the correct data plan . Also, make sure you are using the SIM card that came with your phone or a 5G compatible SIM provided by your carrier. Older SIM cards may not be compatible with 5G plans. You can check Network mode to make sure that your phone has 5G enabled.

Restart your phone or enable and disable Airplane mode : Some network settings may cause your phone to fail to connect to the 5G network within a short period of time. Restart your phone or enable and disable Airplane mode to resolve the issue.

You are either not in a 5G coverage area, you don’t have a plan that offers 5G network access, or you don’t have a SIM card that is capable to access the 5G network. Talk to your carrier. The 5G network is just starting to roll out in some places around the world.