Troubleshooting your 5G connection
Read moreHow do I make my phone pick up 5G?
On many Android phones, you can go to Settings and find an area that is usually called either Connections or Wi-Fi and Internet. Choose Mobile Network or SIM & Network, or something similar. There should be a “network mode” option by which you can select between 5G (or “global”), 4G, 3G, or even 2G.
Read moreHow do I activate 5G on my phone?
Enable 5G on your phone. Open Settings, and then search for and select Network mode. Tap Network mode, and then tap an option that includes 5G connectivity, or GLOBAL .
Read moreWhy am I not picking up 5G?
If you can’t see 5G in the status bar Make sure you’re in an area with 5G coverage . Contact your network provider if you aren’t sure. Go to Settings > Mobile > Mobile Data Options. If you see this screen, your device has 5G activated.
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