Why can’t I verify my address on Coinbase?

If you’re unable to verify your address, you will not have full access to the platform . If you’re asked to submit additional documentation to verify your address, please be sure you upload a PDF copy of a utility bill or bank statement in your name that is no more than 3 months old.

Allow 2-3 minutes for the verification process to complete. If verificaton is successful you’ll be directed to the Your Document page. In the event the upload is unsuccessful, you’ll be asked to retry the process.

Policy requires that we have your name, address, and date of birth on file before you can make large transactions with your Coinbase account . For new customers, when you make a large transaction you will be prompted to complete your personal information before your trade is made.