Customer service representatives are the face of a business or organization. They educate customers on products and services, manage customer complaints, process returns, and perform other tasks required for a business to maintain a healthy relationship with its customers .
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In the Upwork Message Center, you’ll find the green phone symbol in the top right corner of your message room . 2. Agree to Zoom’s Terms of Service. You will not need a new or existing Zoom account to use this feature — your meeting will initiate right from Upwork Messages.
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Reach out to new freelancers in three steps.
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Read moreIs there a live chat for Upwork?
To speak with a human for help using Upwork: Go to the Help Center. Select “Get Support” at the bottom of your screen. Type a question or topic and select “Send” .
Read moreWhere can I contact Upwork?
For account-specific questions, or if you are still stuck, an agent from our support team can help. To speak with a human for help using Upwork: Go to the Help Center. Select “Get Support” at the bottom of your screen .
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