What is Assisted Support?

A $30/line Assisted Support charge is applied whenever an employee assists a customer with setting up a new account or activating a new line of service . Assisted Support charges do not apply to customers who set up a new account or add a new line through an unassisted channel, like sprint.com or the MySprint app.

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What is T-Mobile Web upgrade?

you can upgrade as soon as you find a device with a bigger screen, better camera, more memory, or other new features you love . Simply trade in your eligible device, and T-Mobile will cover your remaining device payments up to half of your device cost – no waiting.

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