Turn on 5G iPhone 13

Check your phone has access to the 5G network by heading to the My Optus app.

There are a few factors that can impact your data speed, which includes: Your phone – Is your phone 5G compatible? Too many data sessions – Do you have any too many apps open? Your location – Is 5G available in your area?

The 5GHz channel has a much shorter range than the 2.4GHz channel due to its higher frequency . When your network drops out, you may even be unable to reconnect. To isolate the issue, you could check if another 5GHz device experiences the same problem as your PC.

Your computer or smartphone may not be compatible with 5GHz networks . Your hardware, including your router, may not be compatible with 5GHz networks. Access to 5GHz networks may not be properly set up in your device or router. Your drivers may be outdated or corrupted.