ten c’s of marketing

The 4Cs to replace the 4Ps of the marketing mix: Consumer wants and needs; Cost to satisfy; Convenience to buy and Communication (Lauterborn, 1990). The 4Cs for marketing communications: Clarity; Credibility; Consistency and Competitiveness (Jobber and Fahy, 2009).15 Ara 2020

The 4Cs are customer, cost, convenience and communication . By learning to use the 4Cs model, you’ll have the chance to think about your product from a new perspective (the customer’s) and that could be very good for business.

It was with such thoughts in mind that the legendary marketing theorist Bob Lauterborn proposed an alternative marketing mix, called the 4 C’s. This new framework was built to help brands focus on what matters most: the customer.