Can 4G phones be upgraded to 5G? Unfortunately, no. In order to access 5G networks, you need a 5G-capable phone built with 5G-enabled hardware . We offer a wide selection of 5G phones and 5G access is included in our plans at no extra cost.
Read moreDoes T-Mobile 5G cost extra?
Do I need to pay extra? You’ll need a 5G-capable device to access T‑Mobile’s 5G network. If you have a 5G-capable device, good news—5G access is included in all our plans, at no additional cost .
Read moreIs it worth it to upgrade phone to 5G?
If customers are after faster download speeds , upgrading to 5G might be worth the cost, according to Ookla. The company’s study found that 5G Android devices were twice as fast as the most popular 4G devices in regard to median download speed in the U.S.
Read moreHow do I get rid of upgrade fee?
Retention Department If you don’t wish to pay an upgrade fee, your primary option is to upgrade yourself and eliminate 50% of the fee . If you need additional waivers, call customer service and ask for it. If the customer service agent is polite enough and willing to listen, this will work.
Read moreDo I have to pay an upgrade fee at T-Mobile?
Remember upgrades made through Care or Retail will be charged $30 for assistance in the upgrade process, so upgrade online whenever possible!
Read moreWhy do they charge upgrade fee?
The upgrade fee is a one-time charge to upgrade an existing line of service for a new device . In some cases, the fee can be waived thru Employee Discount Program.
Read moreIs T-Mobile upgrade free?
And if you’re an existing T-Mobile postpaid customer — including ALL former Sprint customers — still on a limited data plan, you’re covered, too. You’re getting an upgrade to unlimited. For Free .
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