Upgrade to a new device. Visit a T-Mobile store to check out our wide selection of devices. Qualifying credit and service required. You must trade-in eligible device in good condition at participating T-Mobile store and upgrade to eligible device on lease; allow 30 days between upgrades .
Read moreHow do I upgrade my T-Mobile phone online?
Best answer by terracotta333
Read moreHow often does T-Mobile offer free upgrades?
T-Mobile’s new plan lets customers upgrade their phones whenever they want, up to three times a year . The “Jump On Demand” program is essentially a phone leasing program. You can trade in your borrowed phone for another one as long as you keep paying your monthly wireless bill to T-Mobile (TMUS).
Read moreDoes T-Mobile charge to upgrade in store?
Credit approval, deposit, $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required . Equipment Installment Plan: EIP required for device financing and JUMP! Upgrade benefits.
Read moreIs it better to upgrade online or in store?
So which is better: purchasing phones online or in-store? The answer depends on your personal preferences . With online purchases, you get more selection but less support unless you buy from your carrier’s website. With in-store, you may have less selection but receive more support.
Read moreCan T-Mobile waive the upgrade fee?
Jump On Demand upgrades are exempt from the Upgrade Support Charge after the initial set up of Jump On Demand . So, if you were already on JOD and are performing an upgrade to another JOD device, the charge is systematically waived.
Read moreWhy is my T-Mobile network not working?
Troubleshoot no signal or “no service” errors Restart your device and check for signal bars . Change Wi-Fi Calling preferences to Cellular Preferred or Cellular Only to prevent Wi-Fi Calling issues from interfering with the signal. Turn off Wi-Fi to make sure you’re using T-Mobile network.
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