Check that cookies are enabled in the browser settings . From the browser clear your cache, cookies, and history. In device settings, clear the browser app cache and data. Uninstall all apps you downloaded around the time the problem started.
Read moreWhat is at Mobile Web upgrade?
T-Mobile’s Jump is an add-on that allows customers to upgrade their phones more often than every two years — for a monthly fee .
Read moreWhy does T-Mobile charge an upgrade fee?
T-Mobile is increasing the fee they charge when you upgrade a phone or add a line with a support rep . The “ASC”, or Assisted Support Charge, is a fee charged when a customer adds a line using a support representative. This can be online via live chat or t-force, or in person at a store.21 May 2021
Read moreDoes T-Mobile do free phone upgrades?
you can upgrade as soon as you find a device with a bigger screen, better camera, more memory, or other new features you love. Simply trade in your eligible device, and T-Mobile will cover your remaining device payments up to half of your device cost – no waiting.
Read moreHow do I update my T-Mobile signal?
We recommended that you turn your device off and back on (power cycle) once a week.
Read moreIs T-Mobile changing their network?
To ensure all customers can enjoy a more advanced 4G and 5G network, we will be retiring older network technologies to free up resources and spectrum that will help us strengthen our entire network, move all customers to more advanced technologies and bridge the Digital Divide.
Read moreCan I upgrade my iPhone at T-Mobile store?
Upgrade to a new device. Visit a T-Mobile store to check out our wide selection of devices. Qualifying credit and service required. You must trade-in eligible device in good condition at participating T-Mobile store and upgrade to eligible device on lease; allow 30 days between upgrades .
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