A $30/line Upgrade Support Charge is applied whenever an employee assists a customer with upgrading to and activating a new device. The Upgrade Support Charge does not apply to customers who upgrade and activate a new device through an unassisted channel, like sprint.com or the MySprint app.
Read moreWhat is at Mobile Web upgrade?
T-Mobile’s Jump is an add-on that allows customers to upgrade their phones more often than every two years — for a monthly fee .
Read moreDoes T-Mobile do free phone upgrades?
you can upgrade as soon as you find a device with a bigger screen, better camera, more memory, or other new features you love. Simply trade in your eligible device, and T-Mobile will cover your remaining device payments up to half of your device cost – no waiting.
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