Get more for your money with T-Mobile.
Read moreDoes it cost to switch to T-Mobile?
No cost to switch for a limited time at participating stores . Qualifying consumer or small business account, credit, service, device and port-in required. T-Mobile will cover $10 SIM card and $20 assisted support charges that may apply for up to 5 new lines.
Read moreDoes tmobile automatically upgrade to 5G?
With the Great Free 5G Upgrade, T-Mobile is giving everyone a free 5G smartphone after 24 monthly bill credits with trade-in . How does it work? Simple! Trade in your existing mobile phone, and T-Mobile will give you a brand new 5G phone for free with 24 monthly bill credits, exclusive to T-Mobile postpaid customers.
Read moreWhy is my T-Mobile network not working?
Troubleshoot no signal or “no service” errors Restart your device and check for signal bars . Change Wi-Fi Calling preferences to Cellular Preferred or Cellular Only to prevent Wi-Fi Calling issues from interfering with the signal. Turn off Wi-Fi to make sure you’re using T-Mobile network.
Read moreHow do I connect to T-Mobile 5G?
Switch 2G / 4G / 5G
Read moreWhy does my 5G data not work?
Check with your carrier to make sure you have the correct data plan . Also, make sure you are using the SIM card that came with your phone or a 5G compatible SIM provided by your carrier. Older SIM cards may not be compatible with 5G plans. You can check Network mode to make sure that your phone has 5G enabled.
Read moreIs T-Mobile working on 5G?
5G for nearly everyone – within six years, the new T‑Mobile will provide 5G to 99% of the U.S. population, including rural America .
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