Can 4G phones be upgraded to 5G? Unfortunately, no. In order to access 5G networks, you need a 5G-capable phone built with 5G-enabled hardware . We offer a wide selection of 5G phones and 5G access is included in our plans at no extra cost.
Read moreDoes T-Mobile 5G cost extra?
Do I need to pay extra? You’ll need a 5G-capable device to access T‑Mobile’s 5G network. If you have a 5G-capable device, good news—5G access is included in all our plans, at no additional cost .
Read moreIs it worth it to upgrade phone to 5G?
If customers are after faster download speeds , upgrading to 5G might be worth the cost, according to Ookla. The company’s study found that 5G Android devices were twice as fast as the most popular 4G devices in regard to median download speed in the U.S.
Read moreWhy is my T-Mobile internet not working?
Check that cookies are enabled in the browser settings . From the browser clear your cache, cookies, and history. In device settings, clear the browser app cache and data. Uninstall all apps you downloaded around the time the problem started.
Read moreHow do I update my T-Mobile signal?
We recommended that you turn your device off and back on (power cycle) once a week.
Read moreIs T-Mobile changing their network?
To ensure all customers can enjoy a more advanced 4G and 5G network, we will be retiring older network technologies to free up resources and spectrum that will help us strengthen our entire network, move all customers to more advanced technologies and bridge the Digital Divide.
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