The 5GHz channel has a much shorter range than the 2.4GHz channel due to its higher frequency . When your network drops out, you may even be unable to reconnect. To isolate the issue, you could check if another 5GHz device experiences the same problem as your PC.
Read moreHow do I enable 5GHz Optus?
Check your phone has access to the 5G network by heading to the My Optus app.
Read moreWhy is my Optus 5G so slow?
There are a few factors that can impact your data speed, which includes: Your phone – Is your phone 5G compatible? Too many data sessions – Do you have any too many apps open? Your location – Is 5G available in your area?
Read moreWhy is my 5G internet not working?
Your computer or smartphone may not be compatible with 5GHz networks . Your hardware, including your router, may not be compatible with 5GHz networks. Access to 5GHz networks may not be properly set up in your device or router. Your drivers may be outdated or corrupted.
Read moreWhy is my 5G not working on my phone?
If you don’t see 5G in the status bar Make sure that you’re in an area with 5G coverage . Contact your carrier if you’re not sure. Go to Settings > Cellular > Cellular Data Options. If you see this screen, your device has 5G activated.
Read moreWhy can’t I get 5G on my Samsung phone?
If your phone does not connect to a 5G network even though it supports 5G, 5G service may not be included in your data plan . You can use the service only if you are subscribed to a 5G data plan serviced by a network provider. Check with your carrier to make sure you have the correct data plan.
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