After upgrading to iOS 12.2, the newest version of iOS, AT&T users began seeing a “5GE” icon in place of “LTE” for their cellular connection. This is AT&T’s misleading name for an enhanced 4G LTE network, and as explained in the guide below, is not actual 5G connectivity .
Read moreWhy is my 5G not working on my phone?
If you don’t see 5G in the status bar Make sure that you’re in an area with 5G coverage . Contact your carrier if you’re not sure. Go to Settings > Cellular > Cellular Data Options. If you see this screen, your device has 5G activated.
Read moreWhy can’t I get 5G on my Samsung phone?
If your phone does not connect to a 5G network even though it supports 5G, 5G service may not be included in your data plan . You can use the service only if you are subscribed to a 5G data plan serviced by a network provider. Check with your carrier to make sure you have the correct data plan.
Read moreWhy is my phone not using my 5G?
Check with your carrier to make sure you have the correct data plan. Also, make sure you are using the SIM card that came with your phone or a 5G compatible SIM provided by your carrier. Older SIM cards may not be compatible with 5G plans. You can check Network mode to make sure that your phone has 5G enabled.
Read more