IBM AI Insurance

AI has the potential to affect the insurance industry in multiple ways. It is currently used in claims processing, underwriting, fraud detection and customer service . For example, to improve customer experience, many insurers are investing in virtual assistants like chatbots.

A recap on the benefits of insurance AI Increased access to data and insights . The right insights to the right people at the right time. Consistent employee performance. Faster, better, data-driven decisions.

Powerful AI-based digital assistants with access to the insurance company system can cater to many customers at once, and they require moments to process and cross-reference different data points . They can process documents and payments, make policy adjustments, and much more.