How do I return my 3 phone?

All Pay As You Go Vouchers and Add-ons must be activated within 90 days of purchase. Additionally, some Pay As You Go Vouchers and Add-ons expire within a certain period after activation, for example, 30 days .

To cancel service, return your Device in its original package with all original contents undamaged and in good working condition with no material alterations, within 14 days of the purchase date of the original Device to the authorized dealer location where you purchased it .

If you bought your product from a 3 Store, you’ll need to go back to the same 3 Store you bought your Device from . All Returns: If you return your product(s), they must be in their original condition and packaging, exactly as you got them.

Three. If you’re on Three, you’ll have to pay an early termination fee equivalent to 97% of your remaining monthly payments . However, if you have previously upgraded or renewed a contract on Three, your fee is discounted to 90% of your remaining monthly payments.

If you have entered into a Three Services agreement without any equipment, you’ll have 14 days from the date of your agreement to cancel . If you want to return or exchange your Device it must be in an “as new” condition or you may be charged for any damage or marks.

Credit Refunds Any refund owed to you over 50p, will be refunded within 14 days of your final bill. This refund will be sent to the bank account linked to your Three account. If your refund is less than 50p, a refund can be arranged by calling 0333 338 1001, or by using our Live Chat service .

If you fail to pay your account on time, you will be breaking your agreement and we may Suspend or Disconnect you . In this case, you will have to pay any outstanding Charges. We may set a credit limit on your account.