Why can’t I access 5G on my phone?

Check with your carrier to make sure you have the correct data plan. Also, make sure you are using the SIM card that came with your phone or a 5G compatible SIM provided by your carrier. Older SIM cards may not be compatible with 5G plans. You can check Network mode to make sure that your phone has 5G enabled.

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Does 5G need to be enabled?

Before you can turn off 5G, you need to be able to get it . Other than being on a spot with 5G coverage, you’ll also require a device and a data plan that support the network. … If you activated yours with a 4G LTE plan, the chip might move seamlessly over to 5G when you upgrade your contract.

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