If the user’s phone has moved out of the 5G coverage and enters the 4G coverage, or vice versa, the network icon will change on the phone’s status bar. Solution: This issue is caused by differences in network coverage .
Read moreDo I have 5G if my phone says 5G?
After upgrading to iOS 12.2, the newest version of iOS, AT&T users began seeing a “5GE” icon in place of “LTE” for their cellular connection. This is AT&T’s misleading name for an enhanced 4G LTE network, and as explained in the guide below, is not actual 5G connectivity .
Read moreHow do I get 5G on my 5G phone?
Open Settings, and then search for and select Network mode. Tap Network mode, and then tap an option that includes 5G connectivity, or GLOBAL .
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