To disable the the 5 GHz WiFi band log into the modem and go to WiFi. Go to the 5Ghz settings and remove tick from enable. For a better result you can disable band steering in the 2.4 GHz WiFi settings this results in the two WiFi bands having separate SSIDs.
Read moreHow do I change my Sky WiFi from 5GHz to 2.4 GHz?
Once you’ve logged in to your Sky WiFi Router, continue to the steps below:
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