You can visit us at any of our store locations, call us at 1-800-937-8997, or check out the video on this page for more information on how to upgrade online. Remember upgrades made with Care, chat, or our in-store experts will be charged $30 assistance fee . So, upgrade online whenever possible!
Read moreIs it better to upgrade at T-Mobile store or online?
Upgrade over the phone, not in a store . At T-Mobile, reps don’t get paid much for upgrades and don’t care if you get a deal on a phone. Upgrade over the phone to get the best deal. “If you are out of contract, you have a bargaining chip with customer care over the phone.
Read moreHow do I know if I qualify for an upgrade T-Mobile?
T-Mobile users may check whether they are eligible for an upgrade by signing into their My T-Mobile account and selecting “Upgrade Phone” . The carrier may allow you to buy a discounted phone as early as 12 months after your last upgrade, but only as long as you meet its conditions.
Read moreDoes T-Mobile have free phone upgrades for existing customers?
With the Great Free 5G Upgrade, T-Mobile is giving everyone a free 5G smartphone. How does it work? Simple! Trade in your existing mobile phone, and T-Mobile will give you a brand-spanking-new, Samsung Galaxy A32 5G smartphone for free, exclusive to T-Mobile postpaid customers.
Read moreDoes T-Mobile give discounts for upgrades?
Discounts for upgrades and long-time users Those who already have T-Mobile or Sprint will be able to get up to $500 off a new iPhone 12 series phone through bill credits when trading in an “eligible device” in good condition. … The new iPhones, which support 5G, presents a unique opportunity for T-Mobile.
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