Does T-Mobile give free phone upgrades?

T-Mobile users may check whether they are eligible for an upgrade by signing into their My T-Mobile account and selecting “Upgrade Phone” . The carrier may allow you to buy a discounted phone as early as 12 months after your last upgrade, but only as long as you meet its conditions.

There is no upgrade charge if you do it online which is what I did last time I upgraded.

T-Mobile’s new plan lets customers upgrade their phones whenever they want, up to three times a year. The “Jump On Demand” program is essentially a phone leasing program.