Executives are digitally transforming three key areas of their enterprises: customer experience, operational processes and business models . And each of these three pillars has three different elements that are changing. These nine elements form a set of building blocks for digital transformation.
Read moreWhat is digital transformation exactly?
Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements . … It transcends traditional roles like sales, marketing, and customer service.
Read moreWhat is digital transformation McKinsey?
In one of its articles, McKinsey defines digital transformation as “an effort to enable existing business models by integrating advanced technologies ”. Basically, it allows digital technologies to be integrated into already existing business models, changing the way you operate and deliver your product or service.
Read moreWhat are the 3 steps of digitization?
The three stages of digitalization
Read moreWhich industries are the most digital McKinsey?
Beyond the ICT sector, which often sets the standard for the highest level of digitization on various indicators, the most highly digitized parts of the economy are media, professional services, and financial services . The index also highlights where there is room for growth in digital capabilities.
Read moreWhy do digital transformations fail McKinsey?
The reasons are many, and not surprisingly, McKinsey lists lack of management support, poor or nonexistent collaboration across silos, lack of employee engagement, and accountability as some of the main culprits.
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