Any ID verification done on your Coinbase account will apply to your Pro account. 90% of customers are able to resolve issues with ID verification by using the Coinbase mobile app and the camera on their mobile phone. Once the app is installed, go to Settings > Identity Verification .
Read moreWhy do I need to upload my photo to Coinbase?
We collect necessary information to allow our customers to use our products and services . This primarily includes data collection that is mandated by law—such as when we must comply with anti money laundering laws, or to verify your identity and protect you from potential fraudulent activity.
Read moreWhy is Coinbase asking me to verify my identity?
Why am I being asked to verify my identity? To prevent fraud and to make any account-related changes , Coinbase will ask you to verify your identity from time-to-time. We also ask you to verify your identity to ensure no one but you changes your payment information.
Read moreIs it safe to verify ID on Coinbase?
Our primary purpose in collecting personal information is to provide you with a secure, efficient, and customized experience. Additionally, verifying your identity helps to prevent fraud from occurring on our platform . We will never sell or rent your personal information to third parties.
Read moreHow do I add a payment method to Coinbase?
How do I add a payment method?
Read moreWhy is Coinbase not letting me buy?
From time to time, due to violations of our User Agreement , Coinbase may restrict access to buy/sell services on a customer’s account. This can happen for a number of reasons including, but not limited to, high risk of fraud.
Read moreWhy isn’t my debit card working on Coinbase?
If you receive an “Address did not match” error when adding a Visa or MasterCard debit card, it means the information you entered may not be verifying correctly with your credit card’s issuing bank .
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