Verified Account If you need to change any of your personal information, such as your name, current address or nationality and you are already verified, please contact us directly with the new data and the reason for the change. We will update our records on your behalf.
Read moreHow do I change my phone number on Bitpanda?
To change your registered mobile phone, send us the picture using our contact form and enter your registered email address in the appropriate field .
Read moreHow do I contact Bitpanda support?
The official Bitpanda Support email address is: [email protected] (to contact us, please use the contact form)
Read moreHow can I delete my Bitpanda account?
To delete your account, you are required to contact us via our contact form . When doing this please enter the email address registered with your Bitpanda account. If you are having problems with your account which we can potentially help you with, please let us know.
Read moreWhat countries is Bitpanda available?
Bitpanda is open to all users worldwide however some operations are limited. Buying cryptocurrencies is currently only available for EU residents that are within the SEPA. This means most of the EU members plus Iceland, Liechtenstein, Norway, Switzerland and Monaco .13 Oca 2022
Read moreWho can use Bitpanda?
Note: To use our services, you need to be at least 18 years of age . Additionally, please check if you reside in one of the countries which the verification process is supported in and make sure to use one of the accepted documents for verification.
Read moreDoes Bitpanda require ID?
Due to a new EU regulation (AML5D) coming into effect on the 10th of January 2020, Bitpanda users are required to verify their Bitpanda accounts .
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