Restart your device. Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data off and Wi-Fi on and check again.
Read moreHow do I check my internet connection on Android?
Check that Wi-Fi is turned on and you’re connected
Read moreHow do I check if my mobile internet is working?
Check that mobile data is turned on and you have a data connection
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