Check your phone has access to the 5G network by heading to the My Optus app.
Read moreWhy is my Optus 5G so slow?
There are a few factors that can impact your data speed, which includes: Your phone – Is your phone 5G compatible? Too many data sessions – Do you have any too many apps open? Your location – Is 5G available in your area?
Read moreWhy is 5G unstable?
The 5GHz channel has a much shorter range than the 2.4GHz channel due to its higher frequency . When your network drops out, you may even be unable to reconnect. To isolate the issue, you could check if another 5GHz device experiences the same problem as your PC.
Read moreWhy is my 5G internet not working?
Your computer or smartphone may not be compatible with 5GHz networks . Your hardware, including your router, may not be compatible with 5GHz networks. Access to 5GHz networks may not be properly set up in your device or router. Your drivers may be outdated or corrupted.
Read moreWhy are my Samsung 5G not working?
Your mobile device may not be picking up 5G for a few possible reasons; Your data plan with your network provider may not have included 5G . If you kept your old sim, it may not be 5G compatible. You need to manually activate your 5G network on your phone.
Read moreDoes Samsung S20 work on 5G?
The first 5G-capable smartphone was the Galaxy S10 5G, now Galaxy Note10, Note10+, Fold, S20, S20+, and S20 Ultra are all available in 5G versions . Meaning if your mobile carrier is offering 5G speeds, you can take advantage.
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