If your phone does not connect to a 5G network even though it supports 5G, 5G service may not be included in your data plan . You can use the service only if you are subscribed to a 5G data plan serviced by a network provider. Check with your carrier to make sure you have the correct data plan.
Read moreWhy is my 5G not working on my phone?
If you don’t see 5G in the status bar Make sure that you’re in an area with 5G coverage . Contact your carrier if you’re not sure. Go to Settings > Cellular > Cellular Data Options. If you see this screen, your device has 5G activated.
Read moreWhy is my phone not using my 5G?
Check with your carrier to make sure you have the correct data plan. Also, make sure you are using the SIM card that came with your phone or a 5G compatible SIM provided by your carrier. Older SIM cards may not be compatible with 5G plans. You can check Network mode to make sure that your phone has 5G enabled.
Read moreHow do I get my 5G to work?
Troubleshooting your 5G connection
Read moreHow do I make my phone pick up 5G?
On many Android phones, you can go to Settings and find an area that is usually called either Connections or Wi-Fi and Internet. Choose Mobile Network or SIM & Network, or something similar. There should be a “network mode” option by which you can select between 5G (or “global”), 4G, 3G, or even 2G.
Read moreHow do I activate 5G on my phone?
Enable 5G on your phone. Open Settings, and then search for and select Network mode. Tap Network mode, and then tap an option that includes 5G connectivity, or GLOBAL .
Read moreWhy am I not picking up 5G?
If you can’t see 5G in the status bar Make sure you’re in an area with 5G coverage . Contact your network provider if you aren’t sure. Go to Settings > Mobile > Mobile Data Options. If you see this screen, your device has 5G activated.
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