You are either not in a 5G coverage area, you don’t have a plan that offers 5G network access, or you don’t have a SIM card that is capable to access the 5G network. Talk to your carrier. The 5G network is just starting to roll out in some places around the world.
Read moreDo you pay extra for 5G on ATT?
Here’s the good news: AT&T doesn’t charge extra for 5G service across its three unlimited plans . However, depending on how much you spend and what tier you select, you’ll get more or less full-speed data before AT&T starts throttling you or deprioritizing your service behind that of other users.
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